We have laid to rest four family members over the past 10 years and most recently my brother, which was very unexpected. We have always dealt with Dan and just hearing his voice last week made me realize, it was going to be okay.
Dan’s compassion along with his expertise and attention to every little detail made planning a funeral bearable. Dan was very patient as I worked through many different funeral options and accepted my phone calls to discuss each one. I have always found the entire Roberts’ staff to be professional, caring, helpful and will go above and beyond to make everything perfect. It is without hesitation that I recommend Roberts Funeral Home.
I had the pleasure of working with Jim many years. I was a foreman with Chemung County and had a working relationship with both him and Fred Roberts. May the Blitz family find comfort in the Lord. We as humans mourn our loss, but as children of God we can rejoice his eternal life with his Lord. May God bless you all.
It was a comfort to have Jerry come to Lois' home the night of the passing. All staff was kind and very professional. Thank you for everything. There is nothing we can suggest for improved service.
Staff did an excellent job. Very helpful & Courteous.
I had a good experience with your service. I and my family felt you did an excellent job making my wife look as normal as possible.
Greg, who assisted me, was very caring, helpful and professional while making me very comfortable. These people are well known to my family and I would highly recommend them.
Very helpful and friendly and professional.
Greg was extremely helpful with the burial service for our infant granddaughter at a very difficult time for us.
Greg did an excellent job.
Jim Wagner is kind, professional and extremely knowledgeable. He helped and guided the family with the grace of God.
It was a perfect celebration of a young life too young to die.
Was very nice and took care of us. Greg was kind and made everything so much better and feeling. Thank you
Excellent service for my husband, Perry Novotny. Very caring. They brought closure for a grieving family.
Gerald Vickery was very, very nice and understanding. He worked with us, with everything we needed or questioned. He made this time of sorrow go smooth.
Greg and staff at Roberts Funeral did an excellent job!
Greg Goldthwait is an excellent example of someone who helps make a devastating situation into one that is filled with care & truly makes you relaxed & calmer and able to deal with the death of a loved one. He is very knowledgable in asking the right questions & I forgot some details but though his process I remembered a lot of things.
I have always recommended Roberts Funeral Home to all my friends & family. The way everything just wraps around you when you walk in is very comforting. The cremation bedroom addition is amazingly comforting as we laid my mom out for some to come in and say goodbye, who won't because they couldn't handle seeing the coffin. My aunt fell in love with this setup & so did I.
I did not meet any of your staff except for Daniel Gilliland and another gentleman, whom I forgot his name. Both men were extremely nice to me and for that I am grateful.
I ran into the gentleman (Whom I forgot his name) at Judy's country store a couple days later, and he took the liberty of waiting for me outside so that he could offer his condolences and also ask if there was anything else he could do for me.
In my book that is going out of your way to make sure everything was done to my satisfaction.
Greg was wonderful! He made us feel comfortable and helped us every step of the way! He went above & beyond our expectations.
My family has used Roberts Funeral Home for many years. We have always gotten A1 service.
Not one complaint. Wonderful in every aspect. Greg is a loving caring person.
We feel everyone went above and beyond to help us at a very hard time.
Thank you for being so wonderful!! I was put at ease! The undertaker, had my husband on a single bed just as if he were sleeping. Thank you
(The id viewing allowed the family on opportunity to see the loved one before cremation)
Greg was great and did a wonderful jog. We have used this funeral home when Dick Roberts was there for many family members. My Dad, Bernie Winslow, handled three local cemeteries digging graves for many years before retiring. We also know Jerry Anthony and he also did a great job.
I couldn't have asked for better treatment of my deceased husband, care and consideration of me and my family and thoughtfulness towards us at this sad time in our lives.
Dick and Marcy Roberts ran their business with the same loving care that you have followed through with. I have no problem referring Roberts Funeral Home to anyone, which I have done many times, as long as it is run like the Roberts still own it. Keep up the good work!
On behalf of the Owen family, we wish to offer a sincere thank you to you and your associates. Your experience and guidance enabled us to honor Bill in a very fitting farewell.
Greg was excellent, very people oriented.
Couldn't have asked for a better representative.
Very good at everything they did. I would refer you to others because you said and did everything with true honesty and trust. Was very well done. Thank you.
Greg and Dan was very helpful in making all the arrangements. The service was done very nicely, the video was great, had a lot of nice things said to me how nice everything was and done. Thanks to all the staff. Everything was great and went fine. Thanks again.
Awesome and caring. I refer everyone.
Everything went smoothly. Everyone was comfortable and it was very satisfying to know my loved one was in such caring and trusting care. Thanks.
Everyone was very kind, helpful and sympathetic with family and friends. It was greatly appreciated. Thank you. Charlotte, Gene, Mark and families. It’s your professionalism, conduct of employees, and friendliness. Everyone was courteous of others.
Very kind and caring to our needs. Very respectful to our wishes as to how we wanted our loved one to look. He really looked peaceful after all he had been through on his last few days. Thank you for making this a peaceful experience.
No pressure; gave alternatives; very considerate of our feelings, our financial situation, and our family.
This is the third time in five years that I have used your services; my Mom, my Husband, and now my friend. I have been treated royally with service and compassion. Every detail has been taken care of to meet my wishes. Thank you Greg and all your helpers.
I and my family were very satisfied with everything that Dan and the staff did for us. We highly recommend your service. God Bless you.
They need 5 stars—they were the best. Greg is the best. Personal attention.
Very kind, very warm and heartfelt and special. Thank you to Greg Goldthwait. Very good person.
We felt Dan and (or) the staff were very helpful--above and beyond!
Very professional, courteous and extremely personal staff. I am extremely pleased with the way things were handled and how we were treated!!! Many thanks. Keep up the awesome work!
Greg conducted himself in a very professional manner and was very helpful.
Greg and Dan were very helpful in making all the arrangements. The service was done very nicely, the video was great, had a lot of nice things said to me about how nice everything was done. Thanks to all the staff. Everything was great and went fine. Thanks again.
The staff was very polite and cordial and Greg could not have been any more helpful at a very difficult time. Everything was wonderful.
Greg Goldthwait did an outstanding job. His attention to detail impressed all of us. He was compassionate and served us well.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.